Many an employee represents an unsolvable riddle for a manager. Being able to decipher their behavior would be very helpful in many cases. After all, as a manager, you want to understand your employees. Why did he say that to me now? Why is he so aggressive? Why is he showing such disinterest? These are some of the questions a manager would like to know the answer to in order to be able to untie the Gordian knot. Misunderstanding one’s employee often leads to conflicts between manager and employee. But there is a helpful model that helps every manager understand the behavior of his employees. This way, he can really take the lead in his team. This is transactional analysis. This involves the study of the relationship between a person’s personality and their communication. The ambitious goal is the development of the human being, i.e. autonomy. The founder of this…

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