Modern IT is characterized by changed framework conditions. In addition to the pressure of profitability, IT should also be innovative and demonstrate a high level of service mentality. Basically, one reads in many magazines that the modern IT organization should be as central as necessary and as decentralized as necessary. But how should that work and what form of IT organization is there? There is a distinction between IT organizational forms and IT organizational models. For completeness, I recommend reading the other article as well. Reading tip: IT organizational models Decentralized IT organization In the decentralized IT, there is clear management and assignment of orders to IT. In short, each unit has its own IT (see figure). The advantage is that these are close to the line and therefore often have a higher orientation to the department. However, the department is then disciplinary responsible for IT, which reduces the importance…

Many large companies are in the process of modernizing their current IT and many SMEs are in the process of setting up an IT organizational form. Due to the exponential introduction of technology in the digital change, numerous tools have been rolled out, which are now mostly used in the company without a superordinate purpose. Now the question is: What forms of IT organization are there for companies? There is a distinction between IT organizational forms and IT organizational models. For completeness, I recommend reading the other article as well. Reading tip: IT organizational forms Classic IT organizational model A classic IT organizational model is often equated with ITIL (IT Infrastructure Library). This is constantly being expanded and redefined. The idea of ITIL is the continuous improvement of the service. IT sees itself as a service provider. ITIL basically consists of four processes: Incident Management Problem management Change management Release…

” In the medium term, the IT department will have changed in such a way that it no longer has anything in common with its current state. “warns that Magazine CIO . But what will change in the IT organization in 2020? According to the magazine, a reorganization of IT in order to better understand it with the requirements of the business side is on the agenda of a good 70 percent of companies worldwide. Also in Oracle’s blog there is a discussion about the IT organization 2020. So says the blog: In today’s technology world, it’s less about operational deployment and infrastructure than about finding solutions and doing business together. IT departments are becoming smaller as companies outsource operational activities to external service providers. More than ever, end users are required to ensure that functions run smoothly. Reading tip: What is an IT organization Now, in most of the…

The digital change requires many companies to restructure their IT. However, many SMEs as well as large companies have had IT or many books for years and my articles also reflect the abstract models. However, I have found an approach that is not directly in the books and I call it that process-oriented approach . I call it that because it reproduces a process 1: 1 using a tool chain. You are also welcome to read more about the abstract models. Reading tip: IT organizational models Reading tip: IT organizational forms Background of the approach The term process digitization is on everyone’s lips and every step in the digital transformation should be supported by a tool or, ideally, automated directly. For this reason I think it makes sense to take a specific process and assign a tool to each step. I would like to show this on a typical project…

IT organization, also called IT management, is the abbreviation for information technology organization and describes the use and management of this. IT organization is often only associated with the hardware and software used by companies, although, strictly speaking, it also includes users, i.e. staff or subordinate organizational departments. Since these not only use information technology, but also create and optimize it, they must also be taken into account in the IT organization. Often the use of information technology pursues several goals, which have to be reconciled with the help of the organization of good IT management. composition If you take a closer look at the organization of information technology, you can divide it into the following main groups, which are related to IT in different ways. Your influence on and your requirements for information technology result in different areas of responsibility, the fulfillment of which is the main task of…