When a company has reached a certain number of employees, managers quickly lose track of the large amount of data that has accumulated over time. Processes are becoming more complex and take more time. The initial dynamic of one’s own company is no longer as fast as it was before. For this purpose there is the possibility to use so-called ERP and CRM systems. In the following, both types should be explained in a meaningful way. In general, such systems are technology or software that can map processes and data and enable faster processing of processes with the help of automatisms. ERP systems An Enterprise Resource Planning System (ERP) is an IT-supported system made up of software solutions , that supports the management in maintaining an overview of business processes. It can represent, optimize, support and document such business processes in a meaningful way. The aim is to reduce the…
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